Privacy Policy

Introduction:

Amin Kawar & Sons - Travel & Tourism (AKS T&T) has created this privacy policy to address the concerns of individuals regarding the use of their personal information. This Privacy Policy aims to inform you about our policies and practices related to the collection, use, and disclosure of personal data that you provide when using our Services.

How Information is Collected:

At AKS T&T, we take your privacy seriously and are committed to ensuring the utmost transparency in our data collection practices. We collect information through two primary channels: automatically and with your explicit consent. Automatically, we gather certain data to enhance your experience on our platform and tailor our services to your preferences. This may include device information, IP addresses, and usage patterns. On the other hand, we also collect information with your explicit consent. When you book a tour with us, we will request certain personal details that are necessary for the booking process. Additionally, we employ cookies to enhance your browsing experience. These cookies help us track website traffic, analyze user behavior, and personalize content. You have the option to manage and control cookie settings in your browser preferences to align with your privacy preferences.

What information is collected:

Personal information Provided to us: When using our services or platform, we collect the following personal information with your consent

  • Your name
  • Contact information
  • Credit card details
  • Other information required to fulfill your requests using our services
Data Collected Automatically:
  • Location: If location services are enabled on the devices used to access the site, this would include the city and country in which the site is being accessed from
  • Device information: This includes the device used to access the website.
  • Cookies: Like many other websites, we use cookies to understand how customers interact with our Services and to enhance their experience.
  • Usage Data: This would include information such as the type and version of the browser used, the pages of our website that are visited, time and date in which the site was visited, the time spent on those pages and other diagnostic data.

How We Use Your Information:

We collect and use your data for the following purposes, with your consent:

  • To make sure that we have full security for online transactions, in efforts to prevent fraud.
  • Permit customers to book tours and experiences using our services
  • Manage customer relations
  • Allow us to better serve our customers by responding to inquiries and requests
  • Subject to the customer's consent: follow up with information on our latest offers, events, and news.

Data collected automatically is used for the following reasons:

  • Understanding how customers engage with our website to improve its design, content, and navigation.
  • Gathering insights into our website's performance, including tracking metrics like page views, bounce rates, and conversion rates to assess the effectiveness of marketing strategies and content.
  • Identifying security threats, such as suspicious activities, unauthorized access attempts, or potential data breaches.

Tracking & Cookies Data:

We use cookies and tracking technologies to monitor and gather data on our Services. Cookies are small data files sent to your browser and stored on your device. We also use beacons, tags, and scripts for analysis. You can set your browser to block cookies, but this may limit your access to some parts of our Services.

Information Security:

We implement a range of preventive measures, including technical, physical, and organizational safeguards, to protect our user's information during its transfer and storage. Nevertheless, it's important to note that we cannot provide an absolute guarantee of 100% security when it comes to transmission, storage, or protection of information. This is due to the risk associated with potential breaches in internet security systems.

Sharing & Disclosing Data to Third Parties:

in some cases, we engage external service providers to assist us in delivering our Services, and we may need to share information with them to fulfill user requests. These third parties include:

  • Payment Gateways
  • Customer Relationship Management CRM Systems
  • Website Hosting Companies

Amin Kawar & Sons - Travel & Tourism may disclose your Personal Data with a genuine belief that such actions are required for the following purposes:

  • Fulfilling legal obligations.
  • Safeguarding and upholding the rights and assets of Amin Kawar & Sons - Travel & Tourism.
  • Investigating and deterring potential misconduct linked to our Services.
  • Ensuring the safety of Services users and the general public.
  • Mitigating legal liabilities.

We may share automatically-collected information for various reasons, including:

  • Meeting legal mandates, such as responding to subpoenas or analogous legal proceedings.
  • Acting in good faith to safeguard our rights, your safety, or that of others, investigating fraud, or complying with government requests.
  • Investigating and deterring potential misconduct linked to our Services.
  • Sharing with trusted service providers operating on our behalf, adhering to the guidelines articulated in this Policy.

Transfer of Data:

Your information, including Personal Data, may be stored on computers located outside your jurisdiction, where data protection laws may differ. If you provide us with information while located outside the Hashemite Kingdom of Jordan, please note that we will process it in Jordan. By agreeing to this Policy and submitting your information, you consent to the transfer of your Personal Data. We take all necessary steps to ensure its secure treatment in compliance with this Policy. Your data won't be transferred to an organization or country without appropriate safeguards for its protection.

Duration of Personal Information Retention:

Your personal information will be stored for the duration required to fulfill the purposes outlined in this Privacy Policy. We will retain and utilize your information as needed to meet our legal obligations (such as retaining your data to comply with relevant laws), resolve disputes, and enforce our legal agreements and policies

Privacy Policy Amendment:

Amin Kawar & Sons – Travel & Tourism maintains the right to make occasional amendments to this Privacy Policy. We are committed to your security and will update revised versions of the privacy policy on the website regularly, along with the date of the last modification. Therefore, please be confident in the security of AKS T&T as you regularly review this Privacy Policy for any adjustments.